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Privacy Policy

Coocoovayia is committed to protecting your personal information and respecting applicable data protection laws around the world, including where applicable, the EU General Data Protection Regulation, the California Consumer Privacy Act, the Children’s Online Privacy Protection Act, the UK Data Protection Act 2018and the Family Education Rights and Privacy Act. This privacy policy explains how we do this and how it applies to your use of coocoovayia websites, products, and services.

How we use your personal information
We use personal information in order to provide and promote products and services from British,  American and Australian publishers and companies with educational materials, , to ensure the security of our website, and to run our business. 

In some cases where we ask for your personal information, we do so in order to fulfil your request (e.g. needing your address to send you your order). If you do not provide us with that personal information, we will not be able to process your request or order. No matter how we use your personal information, we have measures in place to ensure its confidentiality, integrity, and availability. This includes achievement of ISO 27001, and implementation of a host of technical and organisational security practices to defend against data being lost, stolen, or used in an unauthorised way.

Giving and withdrawing your consent and updating your personal information
Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data. You have the right to withdraw that consent at any time. You can also update your personal information at any time. 

We do not sell your personal information to third parties.

Storing, transferring, and retaining your personal information
Your personal information may be stored and processed outside of the country where it is collected, including outside of the and European Economic Area (“EEA”). When transferring information to others, within the EEA or otherwise, we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal information

We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in the future.

Cookies

We use cookies on our websites and similar technologies in our apps and other software.

Your rights

You have the right to request access to and rectification or erasure of your personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information. You have the right to object to your personal information being processed on the grounds of coocoovayia’s legitimate interests. You have the right to object to us sending you direct marketing and profiling you for the purposes of direct marketing. 

You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred.